.marquee { width: 100%; overflow: hidden; white-space: nowrap; box-sizing: border-box; } .marquee-content { display: inline-block; padding-left: 100%; animation: marquee 20s linear infinite; } @keyframes marquee { 0% { transform: translate(0, 0); } 100% { transform: translate(-100%, 0); } }
top of page

Refund Policy

Refund Policy

Thank you for purchasing from Kitten Cake Media, LLC! If you're not completely satisfied with your purchase, we're here to help.

​

Eligibility for Refund

​

You are eligible for a refund if:

  • You received a damaged or defective product.

  • The product did not match a description provided by Kitten Cake Media.

  • You received the wrong product.

​

How to Request a Refund

​

To request a refund, please contact us at KittenCakeMedia.com within 5 days of receiving your order. Include your order number and a brief description of the issue.

 

Refund Process

 

Once we receive your request, we will review it and notify you via email within 5 days. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 days.

​

Non-Refundable Items

 

Certain items are non-refundable, including:

  • Custom-made or personalized items.

  • Digital products (e.g., eBooks, PDFs).

 

Return Shipping


You are responsible for return shipping costs unless the return is due to our error (e.g., you received the wrong product). 

 

Change of Mind

 

We do not offer refunds for change of mind returns. Please ensure you are certain about your purchase before ordering.

​

We aim to please and remain in compliance with Washington State laws, online commerce regulations, and international law.

bottom of page